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I will NEVER order from this company again! I never received an item I ordered from them & they played games hoping I would go away instead of opening up an investigation right away. I had to reach out to my attorney and to UPS myself to get this resolved. Now almost 4...
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1.0
#807160
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I purchased two bedroom suite from Skymall while deployed years ago, spending between $2500 to $3500 and less than a year we had to buy new beds. I shipped some items back due to damage. They claimed they never received the items but someone signed for the items...
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#778608
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Skymall contacted me and told me that l that a full refund was processed on October 28th. It is now November it is now 11/03/2015. I do not see any refund in my account. I have tried to call again and all of their customer service representatives are busy. Please...
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1.0
I didn't like
  • Falsified information
  • Delivery
  • Disregard of customer time
#728142
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Shade Sail Review

Skymall
#757106
1.0
Details
STAY FAR AWAY FROM THIS!!!!!!!!! The adhesive does not stay connected to the hook end and you will have to buy a new shade.
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I order and item, Tray table with drawer rubbed walnut item #200003073, for ~ $90.00 including shipping. I ordered the item September 3, 2015. They have it being delivered on 09/15/2015. It was not delivered. I contacted the shipper. The shipper completed an...
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I didn't like
  • Delivery
  • Falsified information
  • Disregard of customer time
#724262
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Oct 15 2014 ordered item thru Skymall for $102.14. Item came from Hammacher-Schlemmer with lifetime guarantee. Item broke. HS told me to return it and would send new item. Returned it FEDEx. However Skymall had declared bankruptcy and HAmmacher wouldn't send new...
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I didn't like
  • Falsified information
  • Failure to refund after bankruptcy
  • Customer service
#651301
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I ordered on 12/19/2014 and to this day one item has not been delivered. They lied again and again trying to trick me to accept a cheaper product. They sent emails saying product delivered but with no tracking number! It has been 3 months and no sign of delivering what...
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Anonymous
Anonymous

They contacted me and apologized for the delay and mishandling of this order. They offer the item for free.

1.3
I didn't like
  • Falsified information
  • Delivery
  • Customer service
#606774
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They have false advertising in Facebook. Be careful and never buy anything from them! They sent me my order six weeks after the agreed date, they promised me a 50% refund because all of their mistakes and then they make an abusive charge on my credit card! It is been...
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#472569
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I ordered a gift card through skymall 2 years ago (in Jan 2011) and they had a sucky online system which cut off my apartment number and incorrectly (so they claim) to have sent it to the wrong address. They told me they will block the card and refund my points (as I...
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#387831
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I TRIED to place an online order on 11/23 - web site NEVER updated and continually got a white screen. Links for immediate discounts? They NEVER worked! After calling for an HOUR I was able to place my orde - Oh but then there were system problems so 'someone will...
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#369116
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Contact Skymall

Headquarters Address:
SkyMall, Inc.
1520 East Pima Street
Phoenix, Arizona 85034
Phone:
(800) 759-6255
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Sky Mall and Design Toscano are ridiculous. I ordered a piece of furniture that never arrived when I called I was notified that this furniture was backordered for a month, then it happened again and again for 3 months!!! Finally my furniture arrived unlike what I...
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#279669
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